Saturday, November 30, 2013

Remove Start.Qone8.com redirect (Virus Removal Guide)

Start.Qone8.com is a browser hijacker, which is promoted via other free downloads, and once installed it will change your browser homepage to start.qone8.com and default search engine tosearch.qone8.com.

This in itself is not considered malicious as there are many legitimate programs that change these settings as well. What is considered malicious, though, is that it will also append the argumenthttp://start.qone8.com/ to random Windows shortcuts on your desktop and your Windows Start Menu.
[Image: Start.Qone8.com virus]
The Start.Qone8.com homepage will display advertisements and sponsored links in your search results, and may collect search terms from your search queries. The Start.Qone8.com hijack is used to boost advertising revenue, as in the use of blackhat SEO, to inflate a site’s page ranking in search results.
Start.Qone8.com it’s technically not a virus, but it does exhibit plenty of malicious traits, such as rootkit capabilities to hook deep into the operating system, browser hijacking, and in general just interfering with the user experience. The industry generally refers to it as a “PUP,” or potentially unwanted program.
Start.Qone8.com is an ad-supported (users may see additional banner, search, pop-up, pop-under, interstitial and in-text link advertisements) cross web browser plugin for Internet Explorer (BHO) and Firefox/Chrome (plugin) and distributed through various monetization platforms during installation. The browser extension includes various features that will modify the default or custom settings of the browser including the home page, search settings and in some cases will modify Internet Explorer’s load time threshold, place a lock file within Firefox to prevent competing software from changing its settings as well as disable the browser’s Content Security Policy in order to allow for cross site scripting of the plugin.
Start.Qone8.com homepage got on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker.
For example, when you install Omiga Plus, you will also agree to change your browser homepage to start.qone8.com and default search engine to search.qone8.com.
[Image: Start.Qone8.com redirect]
However when you uninstall Omiga Plus from your computer, your web browser’s default settings will not be restored. This means that you’ll have to remove Start.Qone8.com homepage from your favorite web browser manually.
You should always pay attention when installing software because often, a software installer includes optional installs, such as this Start.Qone8.com browser hijacker. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove Start.Qone8.com redirect (Virus Removal Guide)

STEP 1: Remove Start.Qone8.com browser hijacker with AdwCleaner

The AdwCleaner utility will scan your computer for Start.Qone8.com registry keys and browser extensions that may have been installed on your computer without your knowledge.
  1. You can download AdwCleaner utility from the below link.
    ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
  2. Before starting AdwCleaner, close all open programs and internet browsers, thendouble-click on the AdwCleaner icon.
    [Image: AdwCleaner Icon]
    If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
  3. When the AdwCleaner program will open, click on the Scan button as shown below.
    [Image: Adwcleaner Scan]
    AdwCleaner will now start to search for Start.Qone8.com malicious files that may be installed on your computer.
  4. To remove the Start.Qone8.com malicious files that were detected in the previous step, please click on the Clean button.
    [Image: AdwCleaner removing infections]
    AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

STEP 2: Remove Start.Qone8.com from Internet Explore, Firefox and Google Chrome with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove Start.Qone8.com hijack from Internet Explorer, Firefox or Google Chrome, and will double-check for any other compromised Windows shortcuts.
  1. You can download the Junkware Removal Tool utility from the below link:
    JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
  2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
    [Image: Junkware Removal Tool]
    If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
  3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the Start.Qone8.com virus.
    [Image: Junkware Removal Tool scanning for Start.Qone8.com homepage]
    Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
  4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
    [Image: Junkware Removal Tool final log]

STEP 3: Clean up the various Windows shortcuts that have been hijacked by Start.Qone8.com virus

The Start.Qone8.com infection will hijack your Desktop, Taskbar and Start Menu shortcuts by adding to your browser shortcuts the argument http://start.qone8.com/…... In this third step, we will need to remove this malicious change from your browser shortcuts.
  1. Search for your browser shortcut (Desktop, Taskbar or Start Menu Shortcut), then right click on it and select Properties.
    [Image: Firefox Shortcut properties][Image: taskbar shortcut hijacker]
  2. In the Shortcut tab, in the Target field, remove the http://www.Start.Qone8.com argument. Basically, there should be only the path to browser executable file. Nothing more.
    [Image: Start.Qone8.com shortcut hijack]
If you are experiencing problems while trying to remove the Start.Qone8.com search shortcut hijack, you can download Shortcut Cleaner from the below link, and then you’ll just need to run this utility to fix your Windows shortcuts. When it is done, it will show you a log that contains a list of shortcuts that were cleaned.
SHORTCUT CLEANER DOWNLOAD LINK (This link will open a new webpage from where you can download Shortcut Cleaner on your computer)

STEP 4: Remove Start.Qone8.com malicious files from your computer with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, adware, spyware and more.
  1. You can download Malwarebytes Anti-Malware Free from the below link,then double click on it to install this program.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
  2. When the installation begins, keep following the prompts in order to continue with the setup process.
    Do not make any changes to default settings and when the program has finished installing, click on the Finish button.
    [Image: Malwarebytes Anti-Malware final installation screen]
  3. On the Scanner tab, select Perform quick scan and then click on the Scan button to start scanning your computer.
    [Image: Malwarebytes Anti-Malware Quick Scan]
  4. Malwarebytes’ Anti-Malware will now start scanning your computer as shown below.
    [Image: Malwarebytes Anti-Malware scanning for Start.Qone8.com virus
  5. When the Malwarebytes scan will be completed,click on Show Result.
    [Image: Malwarebytes Anti-Malware scan results]
  6. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
    [Image:Malwarebytes removing malware]

STEP 5: Double check for the Start.Qone8.com infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.).
  1. You can download HitmanPro from the below link, then double click on it to start this program.
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
    HitmanPro installation
  3. HitmanPro will start scanning your computer for malware, as seen in the image below.
    HitmanPro scanning for Start.Qone8.com virus
  4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove these malicious files.
    HitmanPro scan results
  5. Click Activate free licenseto start the free 30 days trial and remove all the malicious files from your computer.
    HitmanPro 30 days activation button

Your computer should now be free of the Start.Qone8.com infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove Start.Qone8.com hijacker from your machine, please start a new thread in our Malware Removal Assistance forum.
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